Integrated Technology

Our system is designed to be extremely flexible as well as quickly scalable. Our system development design provides for continual self-testing and diagnosis during the development stage that allows us to push updates at any time without interruption to our operational flow.

CDL Ticket Fighters operates on a real time web-based platform. Our software system was developed completely in-house. Steve Coffee, our Chief Information Officer and principal developer of our system, has been with the company since 2001, and is an owner in the business. He and his team are based in Arlington, TX and have been responsible for many other software development projects including the Texas Tollway software system.

We import data and membership information from a multitude of different sales teams and companies. Although we do have data submission guidelines, we can accept any form or type of data submission and endeavor to make the data submission and reporting process an effortless experience for our clients and customers.

CDL Member File Guidelines

We import data and membership information from a multitude of different sales teams and companies. Although we do have data submission guidelines, we can accept any form or type of data submission and endeavor to make the data submission and reporting process an effortless experience for our clients and customers.

CDL will assign you a client ID. This should be included in the data file in order to ensure that your data is correctly associated with your account.

File Naming

Please include your client ID and a date in the file name. For example: “Client100-0108.xls”. If you are sending multiple file formats, feel free to add another term to distinguish them. The idea is to make sure the names are unique and that we know which import rules to apply to them.
Available File Formats

Text
CSV (preferred format)
Tab Delimited
Fixed column positions
Data to be imported should be on the first sheet of the workbook.
File transmission
Method
Email

You may email the files as attachments to imports@tvcmarketing.com. Consistently emailing from the same address will help us process the files promptly.

FTP
If you prefer to send files via ftp, we can configure an ftp account for you on our server.

Frequency
Once your format is configured in our system, the import process is completely automated, so files may be transmitted as often as you wish.
File packaging
Zip
If you send us a zip file, we will import all the contained files, just as if you sent them individually.

Encryption
We support PGP encryption. A public key for this purpose is available upon request.
File Types
Updates
This type of file would contain any changes since the last update file. This usually consists of new orders and cancellations.

Restatement
This type of file would contain a record for every active member/product combination. Each included member will be updated or renewed as appropriate. Any members not included in the file will be cancelled.